Welcome to Centennial Surgery Center
Thank you for choosing us and allowing us to participate
in your care. The following information has been designed to
familiarize not only the patient, but also the family members,
of our procedures while you are in the Center. We hope this
information is found to be informative and useful.
To prevent any delays in getting your procedure started,
it is very important that you bring your photo identification
and insurance/referral information with you.
Check In
- After signing in you will be called to meet with one
of our registrars, so they may review your information and
have you sign the necessary paperwork.
- The order in which patients are called to the registrar’s
desk is based on a variety of factors. If you see another
patient called to the registrar who arrived after you, this
is most likely due to the fact that they are being treated
by another physician.
- While waiting in the lobby for one of our nursing staff
to call for you, please make yourself comfortable.
Patients may not eat or drink, unless otherwise
instructed.
Please be aware that a patient’s procedure time and
length of recovery time can only be estimated and occasionally
there are unexpected delays that may occur resulting in a longer
wait before your procedure begins. We will do everything we
can to keep you informed along the way.
Should you have any questions or concerns, please don’t hesitate
to ask any of our staff at any time.
Pre-Op
- When the pre-op nurse is ready, the patient will be
escorted to our pre-operative area and prepped for their
procedure.
- Please leave any valuables and jewelry with your family
member.
- A nurse, the anesthesiologist and your doctor will meet
with you and review your medical history, discuss the type
and method of anesthesia you’ll be receiving, verify your
procedure and mark the operative site, if necessary.
- You may have an IV started at this time.
- Due to the size of our pre-operative area and the need
to insure privacy to all of our patients, it may not always
be possible for a family member to wait with patients in
this area prior to the procedure.
- If possible, a single family member or significant other
will be called back to the pre-operative area to wait with
the patient after the patient has been prepared for their
procedure.
Post Procedure Recovery
- After your procedure is completed, you will be transported
to either First or Second Stage Recovery.
- Our nursing staff will evaluate and monitor you, making
sure you are comfortable. Due to privacy issues and the
safety of our patients, family members are not permitted
in the First Stage Recovery area. While you are in the Recovery
area, your doctor may speak with your family and the receptionist
will inform them of an estimated length of recovery time.
In the event a patient’s designated driver is not in the
center, the receptionist will contact the driver with the
estimated discharge time.
Discharge
- At the patient’s discretion, a single family member
or significant other may be present while the nursing staff
reviews written discharge instructions.
- Any questions that you might have will be answered at
this time.
- A member of our nursing staff will contact you on the
next business day following your procedure to see how you
are and answer any additional questions you may have.
Centennial Surgery Center is committed to excellence and
we hope you have a very pleasant experience. Please
remember to return your Patient Satisfaction Survey; your comments
and feedback are valuable and make a difference.