Welcome to Centennial Surgery Center
Thank you for choosing us and allowing us to participate in your care. The following information has been designed to familiarize not only the patient, but also the family members, of our procedures while you are in the Center. We hope this information is found to be informative and useful.

To prevent any delays in getting your procedure started, it is very important that you bring your photo identification and insurance/referral information with you.

Check In

• After signing in you will be called to meet with one of our registrars, so they may review your information and have you sign the necessary paperwork.
• The order in which patients are called to the registrar’s desk is based on a variety of factors. If you see another patient called to the registrar who arrived after you, this is most likely due to the fact that they are being treated by another physician.
• While waiting in the lobby for one of our nursing staff to call for you, please make yourself comfortable. Patients may not eat or drink, unless otherwise instructed.

Please be aware that a patient’s procedure time and length of recovery time can only be estimated and occasionally there are unexpected delays that may occur resulting in a longer wait before your procedure begins. We will do everything we can to keep you informed along the way.

Should you have any questions or concerns, please don’t hesitate to ask any of our staff at any time.

Pre-Op

• When the pre-op nurse is ready, the patient will be escorted to our pre-operative area and prepped for their procedure.
• Please leave any valuables and jewelry with your family member.
• A nurse, the anesthesiologist and your doctor will meet with you and review your medical history, discuss the type and method of anesthesia you’ll be receiving, verify your procedure and mark the operative site, if necessary.
• You may have an IV started at this time.
• Due to the size of our pre-operative area and the need to insure privacy to all of our patients, it may not always be possible for a family member to wait with patients in this area prior to the procedure.
• If possible, a single family member or significant other will be called back to the pre-operative area to wait with the patient after the patient has been prepared for their procedure.

Post Procedure Recovery

• After your procedure is completed, you will be transported to either First or Second Stage Recovery.
• Our nursing staff will evaluate and monitor you, making sure you are comfortable. Due to privacy issues and the safety of our patients, family members are not permitted in the First Stage Recovery area. While you are in the Recovery area, your doctor may speak with your family and the receptionist will inform them of an estimated length of recovery time. In the event a patient’s designated driver is not in the center, the receptionist will contact the driver with the estimated discharge time.

Discharge

• At the patient’s discretion, a single family member or significant other may be present while the nursing staff reviews written discharge instructions.
• Any questions that you might have will be answered at this time.
• A member of our nursing staff will contact you on the next business day following your procedure to see how you are and answer any additional questions you may have.

Centennial Surgery Center is committed to excellence and we hope you have a very pleasant experience. Please remember to return your Patient Satisfaction Survey; your comments and feedback are valuable and make a difference.